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Which of the following charts will most likely be used first in a root cause analysis?
In conducting a multi vote, all of the following steps are taken except
Which of the following tools is most useful in identifying ways to shorten nurses’ walking time from one activity to another in a hospital ward?
Which of the following is the FIRST step in creating a cause-and-effect diagram?
In a project to increase hand hygiene compliance, an improvement team attempted to identify the root causes for noncompliance. Which of the following tools is the LEAST helpful?
Which of the following statements is TRUE about any brainstorming session?
Which of the following tools is most useful for linking an organization’s strategy to action and desired outcomes?
During quality management data analysis activities, Pareto charts are most appropriately used for
A Gantt chart shows
A healthcare quality professional is provided the following data: Which of the following steps should be taken to prioritize areas of concern?
In discussing ways to improve patient flow in the Operating Room (OR)—a potentially controversial issue due to a possible change in the OR schedule—which of the following techniques should a team employ?
A healthcare quality professional is attempting to refine the differences between an organization’s objectives and the stakeholder needs. Which of the following tools is most appropriate?
The best tool to begin investigate causes of laboratory labeling errors :
In developing a performance improvement action plan, which of the following tools should be used FIRST?
Leaders of a multi-hospital system are trying to prioritize the services to introduce in the coming year based on their impact on the community. These leaders, who work geographically apart, can arrive at a group consensus without meeting face to face by:
After brainstorming, which of the following should a quality improvement team use to identify items that need immediate attention?
At the beginning of a planning meeting, the participants are asked to make a list of their priorities. These lists are then compiled, and an overall list of priorities is created. This process is known as…
In evaluating “long waiting times,” a healthcare quality professional best demonstrates components related to staffing, methods, measures, materials, and equipment utilizing a
A strategy used in brainstorming is that ideas are