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How should emergency preparedness be incorporated into the enterprise risk assessment?
For most general business decisions, which of the following types of insurance affords hospital board members the best protection from liability claims?
Education and training of staff members regarding incident reporting should include which of the following instructions?
1. Document relevant facts and circumstances (e.g., patient ID, time, locations, identity of witness) while memories are fresh.
2. Where an error did not reach the patient (i.e., a near miss) and no serious harm was apparent,
reporting is optional.
3. Where a single individual committed an error, it is necessary to investigate all pertinent facts and
4. Where an error causing patient harm was the result of clerical error, an incident report should be
A risk professional facilitating a root cause analysis following a medication error learns that the RN did not use the dosing calculator in the electronic health record. As a next step, it is important for the risk professional to
Which of the following represents operations consistent with a risk manager’s role? 1. developing and maintaining budge. 2. training department staff. 3. collecting epidemiological information. 4. developing annual goals for the department
A medication error report in the news media received national attention. Hospital leaders realize similar processes are in place at their hospital and recognize there may be resistance to changing practice. Which of the following is the best method to influence others to change?
A member of the risk management team is married to a physician and is known to socialize with the nursing staff. As her supervisor, the risk manager is concerned about potential risk exposure.
Which of the following is of greatest concern?
An alarm activates as a nursing home resident wanders away from the nursing facility. A certified nursing assistant (CNA) care aide turns off the alarm and attempts to locate the resident. The resident is located and returned to the nursing facility. The CNA aide should
When left alone in an emergency department (ED) treatment room, a patient attempts suicide by using the instruments in a suture set to slash his wrist. The patient is immediately taken to surgery to
repair the damage. To identify appropriate process changes, the risk manager should conduct
A risk professional has identified a new enterprise-wide technological risk in the transition to a cloud application for internal team collaboration and data storage. On a monthly basis, the risk professional receives a report on login failures, changes to network administrative permissions, and unauthorized sharing of files. This is an example of risk
Which of the following is an advantage of occurrence screening compared to incident reporting?
The root cause analysis process is complete when
The biggest competitor of a premier academic community hospital recently bought a da Vinci
robot and is extensively advertising its advantages. To remain competitive, the community hospital
considers purchasing a da Vinci robot as well, believing that this will help maintain market share.
When considering the purchase of this technology, the risk manager should use an enterprise risk
management approach and include which of the following types of risk domains?
Data collection and analysis of potential compensatory events (PCEs), open and closed claims, and loss runs
A risk manager should use a fishbone diagram to illustrate
When evaluating IT systems for potential impact of a ransomware attack, which of the following findings should be the highest priority on an action plan?
Which of the following takes place FIRST in a root cause analysis (RCA)?
The main goal of a root cause analysis is to investigate serious adverse events and
In a failure mode and effects analysis (FMEA), the severity score is an estimate of the severity of the
Early identification of potential compensatory events can best be accomplished through reviewing which of the following?
The purpose of conducting a failure mode and effect analysis (FMEA) is to
Medical Staff Credentialing is mainly governed by which of the following?
Which of the following is true about failure mode and effects analysis (FMEA)?
Proactive risk mitigation activities include which of the following?
A nursing assistant finds a patient on the floor. The patient explains he was attempting to go to
the bathroom when he slipped and fell. The incident is reported to the patient’s physician and head
nurse. Who is responsible for completing the incident report?
An organization has decided to complement its successful wound service line with the addition of two hyperbaric chambers. The decision was made to utilize these services through a well-known contracted service. The best way to assess the risk this new service may pose is to
Which of the following requires a root cause analysis be conducted according to the Joint Commission’s Sentinel Event Policy?
A root cause analysis (RCA) is a process to determine what happened,
An organization is purchasing a new cardiac monitoring system. Which of the following is important to conduct prior to implementation of the new monitors?
Following a sentinel event, prevention action items are identified. Which of the following should be considered a strong action item in Action Hierarchy?
A 60-year-old woman fell at home and fractured her hip. She was brought to the hospital by
EMS and was alert and oriented on admission. Following surgery, the patient was drowsy, but
responsive to stimulation. On the morning following surgery, she was found to be nonresponsive.
Thirty-six hours later, she remains in a coma with a poor prognosis. At a minimum, who should be
involved in a root cause analysis (RCA) of this event?
A strong healthcare risk management program should be
Through media coverage, a risk manager hears of a recent patient safety event at a neighboring
hospital. A medication was administered to three infants on two occasions resulting in one infant
death and two infants requiring additional healthcare services. This medication is widely used in the
risk manager’s organization. Which of the following is the risk manager’s best course of action?