CPHQ Chapter 3 – Part 2 (Performance Management) Quiz
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The key advantage of case management in managed care is
Discharge planning should begin:
For a patient with insulin-dependent diabetes mellitus, which of the following programs is the most appropriate to administer?
Diverting traffic away from wet floors until dry in a hospital is an example of
Evaluating medication administration to reduce medical errors is an example of
“Occurrence reporting” is a type of
Physician profiles are reviewed at time of reappointment to
Which of the following can demonstrate multiple aspects of a practitioners practice as required for renewal of clinical privileges?
A physician who has a high inpatient mortality rate compared to others in a facility should first be
A staff member reports that a colon perforation occurred during a colonoscopy. Which of the following is a healthcare quality professional’s next step?
Which of the following is the best tool to begin an investigation into the causes of laboratory labeling errors?
Minimizing the chances for an adverse event to reoccur includes determining the primary contributing factor by using
The second sponge count at the end of a hernia repair operation on an obese patient was incorrect. This was confirmed by repeat sponge counts, and the surgeon eventually located and retrieved the missing sponge. The patient’s recovery was uneventful. The healthcare professional should
What to report to governing body:
Which of the following is an essential component in a performance improvement report?
The major drawback of using raw numbers to present the results of quality monitoring is that they
When choosing an outside consultant to lead employee focus groups, what priority areas of expertise should CPHQ look for?
When a team evaluating the use of restraints starts to discuss a liability claim related to a patient, the facilitator should
By forming a team After 1 month team attendance is declined , which stage of team development:
Team cohesion is established during which of the following stages of team growth?