CPHQ Chapter 3 – Part 1 (Performance Management) Quiz
0 of 20 questions completed
You have already completed the quiz before. Hence you can not start it again.
Quiz is loading…
You must sign in or sign up to start the quiz.
You must first complete the following:
0 of 20 questions answered correctly
Time has elapsed
You have reached 0 of 0 point(s), (0)
Earned Point(s): 0 of 0, (0)
0 Essay(s) Pending (Possible Point(s): 0)
Lean strategy that means continuous incremental improvement:
When incorporating lean thinking into process improvement, the quality professional teaches the team to
After the team design the plan and implement it, and analyze data shows not reaching the target, what is the next step on PDCA cycle is now should follow
Quality improvement team outcomes are best evaluated by which of the following?
Which of the following is the best way to determine if a quality improvement initiative is successful?
A consulting firm has been selected by a healthcare Board of Directors to assess the quality improvement program. Before starting the assessment, the quality professional should first:
Benchmarking is based on identifying which of the following?
In profiling length-of-stay data for benchmarking, it is important that data be
The ability of a data measurement tool to produce the same results over a period of time is known as
In any quality management approach, how can you best evaluate the effectiveness of action taken?
Validity of measures is defined as:
When facility make development of clinical indicator criteria, Healthcare quality professional should:
When developing department-specific performance measures and indicators, the quality manager as a consultant should
Which of the following elements must be present in order to evaluate the effectiveness of a healthcare organization’s quality improvement program?
Developing clinical/critical pathways requires
Standards of care based on the knowledge and research of recognized experts are known as
The use of clinical pathways and guidelines in hospitals should do which of the following?
Balanced scorecards are useful because they
Who is responsible for developing vision for change:
Which of the following is essential to an effective quality council?