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A CPHQ facilitates communication with accrediting and regulatory bodies by
A former patient emails an organization’s chief executive officer complimenting the friendliness of the nurses while complaining that her pain was not well managed. To comply with Centers for Medicare and Medicaid Services (CMS) Conditions of Participation, what actions are needed?
Which of the following accrediting bodies have deemed status with the Centers for Medicare and Medicaid Services (CMS)?
The Joint Commission (TJC) Standards and Elements of Performance are used
In managed care, the most widely used performance measures are
Which of the following is most appropriate in preparation for an external survey of a healthcare facility?
Deemed status refers to
Which of the following are the first steps when preparing for an initial accreditation or certification survey of an organization?
The quality improvement director is responsible for coordination of accreditation survey activities.
Responsibilities will most likely include
A healthcare organization is seeking accreditation. The first step the healthcare quality professional should take is to
To protect your organization against unannounced surveys the most important to keep in your organization
The CPHQ ensures the survey processes run smoothly by