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Under the quality improvement paradigm, which statement is incorrect?
Incorporating TQM key concepts, compartmentalization of QM/QI activities by organizational structure, i.e., by department or discipline, is
The paradigm shift is:
Health care organization is complex system. In complex system all of the following are right except
The Pareto rule is which of the following?
All of the following conditions contribute to system improvement except Measuring
The coordination of Quality Improvement processes and projects requires
Replacing retrospective review with concurrent review is an example of
Education and training of all employees in quality management principles must be done continuously in order to:
When there’s uncertainty about the outcome of the process with presence of guidelines and experienced staff, the process is considered as
Mortality reviews are a critical element of risk management and quality improvement, conducted to determine
To achieve excellence of care under TQM philosophy, healthcare organizations must ensure:
Which of the following management approaches would be MOST likely to harm-quality improvement initiatives?
Total quality management philosophy assumes that
The major difference between traditional “quality assurance” activities and the expanded quality improvement/performance improvement activities is the QI/PI focus on
Management using quality improvement principles should emphasize the importance of