Quality & Patient Safety Programs Workshop

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Workshop Objectives:

  1. Identify level of leadership and their role in QPS
  2. Design QPS Structure
  3. Determine measurements priorities
  4. Design key performance indicators
  5. Demonstrate improvement methodology “FOCUS – PDCA”
  6. Identify component of Risk Management program
  7. Demonstrate Incident reporting system
  8. Practice Root Cause Analysis
  9. Identify warning signs of ineffective RCA
  10. Practice Failure Mode and Effect Analysis “FMEA”

Target audiences:

Healthcare quality professionals
Patient Experience Professionals
Risk Management Professionals

Workshop Time

Day:   Sundays
Date:   25 April 2021, 2 May 2021
Time:   9 pm – 12 am (Cairo time)

Workshop Materials:

(Other than General Materials will appear after enrollment)

General Materials


Certificate of Accomplishment is available.

You may use it for CPHQ or CPHRM recertification. The certificate will be release with 4 credit hours.



Sara Ahmed Tarek, TQM, HMD, LSSGB, TOT

Diploma in total quality management, AUC
Diploma in hospital management, AUC
Lean Six Sigma Green built, AUC
Former quality manager in different organizations in Egypt
Participated in preparation of several JCI accreditations “initial & triennial“ in “Dar AlFouad, Wadi El Neel, International Medical Center” Hospitals


Meeting Link:

(will appear after enrollment)

Important N.B. 

Be ready to open the camera for more interactive session and effective workshops.