Archives: Courses

Workshop Objectives: Identify level of leadership and their role in QPS Design QPS Structure Determine measurements priorities Design key performance indicators Demonstrate improvement methodology “FOCUS – PDCA” Identify component of Risk Management program Demonstrate Incident reporting system Practice Root Cause Analysis Identify warning signs of ineffective RCA Practice Failure Mode and Effect Analysis “FMEA” Target …

Quality & Patient Safety Programs Workshop Read More »

Workshop Objectives: Demonstrate what are the patient’s rights and responsibilities. Discuss the keys of implementing the patient’s rights in your facility. Discuss strategies could the hospital take to protect vulnerable patients. Illustrate refusal of services and second opinion processes. Differentiate between patient experience and patient satisfaction. Demonstrate compliant management life cycle. Discuss patient and family …

Patient Centered Care Workshop Read More »

Workshop Objectives: Interpret the IPSGs standards in practice. Review IPSGs policies and its component. Demonstrate how to measure IPSGS performance in your facility. Demonstrate how to perform patient tracer.   Target audiences: Healthcare quality professionals Patient Safety Professionals Risk Management Professionals Workshop Time Day:   Friday Date:   08 January 2021 Time:   5 pm – 9 …

International Patient Safety Goals Workshop Read More »

Workshop Objectives: Differentiate between screening versus assessment. Discuss initial patient assessment: What, who, when and how. Discuss specialized patient assessment. Identify types of Patient screening. Demonstrate assessment forms and the quality professional role in document control. Identify how to design a flow chart for document control process.     Target audiences: Healthcare quality professionals Healthcare …

Assessment of Patient Workshop Read More »

Workshop Objectives: Demonstrate the components of the Facility management & Safety programs based on JCI standards. Show how to perform a facility risk identification, assessment and risk mitigation plan. Discuss what is environmental tour and who are the team involved. Describe how to communicate with the facility team in your organization as a quality professional. …

Facility Management & Safety Workshop Read More »

Joint Commission International standards for hospital “Guide for bridging the gap between knowledge and practice” What is JCI? An independent, not-for-profit organization, Joint Commission International (JCI) accredits and certifies health care organizations and programs across the globe. Joint Commission International accreditation and certification is recognized as a global leader for health care quality of care …

JCI Accreditation Standards Training Program Read More »

What is CPHQ? CPHQ is an acronym for Certified Professional in Healthcare Quality, which is a credential you gain it after sitting for CPHQ Certification Exam.   Introduction for CPHQ Program The purpose of certification in the healthcare quality field is to promote excellence and professionalism. The program certifies individuals who demonstrate their knowledge and …

Certified Professional in Healthcare Quality (CPHQ) Preparatory Course Read More »

What is CPHQ? CPHQ is an acronym for Certified Professional in Healthcare Quality, which is a credential you gain it after sitting for CPHQ Certification Exam. Introduction for CPHQ Program The purpose of certification in the healthcare quality field is to promote excellence and professionalism. The program certifies individuals who demonstrate their knowledge and expertise …

CPHQ Preparatory Course – for English Speakers Read More »